RPA DRIVES FURTHER AUTOMATION IN DIGITAL TRANSFORMATION

What is RPA?

Automation of robotic processes (RPA), an emerging technology, is a form of artificial intelligence that refers to software that automates human manual tasks performed through a combination of user interface (UI) interaction technologies or descriptors. Organizations today can use RPA to reduce manual efforts and driver efficiency, increase the speed of implementation and increase accuracy by eliminating human errors.

RPA provides a virtual workforce of collaborative robots, or “bots.” These robots are designed to take on the repetitive tasks performed by humans that tend to be mundane and, as a result, are full of errors.

What are the automation options for RPA?

The RPA technology allows some automation options, such as:

Desktop automation: record the steps of a user when performing tasks on a desktop to play again at a later time.

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Virtual APIs extend the existing IT architecture to provide an integration layer by organizing user interaction with front-end applications and then exposing the resulting data outputs using modern services. This is ideal when organizations have integration options limited to legacy systems, closed package applications or an intermediate solution for the accumulation of IT projects.

Virtual workforce: a virtual team of robots sitting on a remote server. These robots work in “collaboration” with humans to move data between applications, verify the conditions of business rules, update and process ideally 10 times faster than any human. These robots work 24/7 while processing work queues that span several processes within an organization, while humans work on complex tasks.

How does this benefit an organization?

The RPA software is a low code, which results in a quick time of commercialization. The automation of business processes results in the automation of tasks to obtain consistent results, reduction of human errors and reduction of costs. Because teams can be released to work on value-added tasks, the total volume of workload they can process increases.

In addition, when an exception occurs, RPA can be used to create tasks in BPM that humans must perform.

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What processes are suitable for RPA?

RPA offers the opportunity to automate processes that were previously not possible. The following are ideal candidates for the selection of RPA:

• High process volume

• Repetitive tasks

• Manual data entry

• Multiple legacy systems.

• Structured rules with low exceptions.

• High number of FTE

Like a person sitting in the driver’s seat of a Tesla driving 70 miles per hour on a highway, organizations can increase customer satisfaction by eliminating human error, increasing operational efficiency and time. of completion, and increase accuracy and compliance.

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