RPA CHALLENGE : "BEAT THE BOTS" at SIG FALL SUMMIT

INTRODUCTION

Symphony Ventures, in partnership with software tool provider Robotic Process Automation (RPA), UiPath, organized the "Beat the Bots" challenge at the 2017 Fall Executive Summit, held in Carlsbad, California, earlier this month.

During the four-day event, more than 25 attendees accepted the challenge of competing with robots, an exercise that included a manual data entry competency to transfer three records containing seven personal data fields from an Excel spreadsheet to a form based on the web. The data entry made during the race is a good example of the manual functions of the workforce, such as the development of new accounts, the acquisition of talent, the incorporation of employees, the processing of invoices, the processing of delivery orders or the presentation. of claims, among others.

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Symphony sponsored the event and set out to develop a practical and attractive demonstration to highlight the benefits of RPA technology. UiPath was selected as the tool chosen by the RPA and Richard Denton, leader of UiPath of Symphony, was commissioned to develop the race.

Organizations from all industries are increasingly adopting RPA for front, middle and back office functions ranging from human resources, finance and accounting, to acquisitions and logistics. RPA automates operational processes that are manual, repetitive, complex and time-consuming, such as those presented in the "Beat the Bots" data entry demo.

RPA can produce improvements in speed, accuracy, quality and compliance while offering significant cost savings. Employees can be released to focus on a more dynamic and attractive job, while customers can experience higher levels of satisfaction through improved interactions.

The Symphony team competed with "SIGourney", the fully automated robot based on time and accuracy in front of attendees. The demonstration also included a second robot, "SIGmond", the human-assisted RPA solution programmed to scrape the data and return the results of recent NFL games and local movie times to further illustrate the potential of the technology.  UiPath.

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"We issued a five-second delay in each step that SIGourney took to ensure that humans could compete," Denton said. "At full speed, the UiPath robot would perform the exercise with an end time 50 times faster than the best human moment we recorded."

More than 25 people ran during the three-day period and eight human winners completed with faster times than SIGourney with 80% accuracy or more. The winners received a bank of power chargers provided by Honda of North America, Inc., while the raffle of a $ 200 Visa gift card was presented to Zachary Engles of the Westfield Group.

During the event, the variation of human technique was remarkable.

"Some chose to copy and paste the data fields, while others opted for key data manually," said Denton.

"Strategies that focused solely on speed tended to lead to higher rates of human error, while strategies combined with speed and precision generated faster times and greater accuracy."

"The UiPath platform offers automation benefits that are truly enterprise-class," said Sameer Bhandari, vice president of Key Account Management, UiPath who was also present, "and we partner with Symphony to deliver solutions that add tremendous value to organizations." .

Symphony's chief strategist, Ian Barkin, jointly presented "RPA Roadmap: Setting Course for Successful RPA" with John Bookmyer of Honda North America, Inc., which provided procurement professionals with advice and best practices to develop high RPA programs. value.

"RPA is about change management, talent governance and challenging conventions to be more efficient," said Barkin.

"At Honda we adhere to a five-step process to govern a successful program that includes analysis, initiation, development, testing and continuous improvement," said Bookmyer.

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